We recognise that organisations are under time, deadline and budgetary pressures, but the need to optimise staff performance continues. These Optimum Hour© intensive workshops provide an opportunity to develop skills and maximise learning in only one hour, or a little longer, while minimising disruption and expenditure.
Workshops can be run as one-offs or consecutive learning sessions and are designed for up to 12 delegates. The following is a selection of the topics we run. To download a details of these workshops, click here: Optimum Hour
Improving Communication
(Based on Language of Influence Communication Model)
Aim: Improve effectiveness of communication by understanding your own and others’ communications styles
Target Audience: Managers who want to increase the effectiveness of their communication
Session Outline (1 hour duration)
- Introduction
- Communication model (Language of Influence)
- Identifying your style (exercise)
- Helping you get your message across
- Applying what you’ve learnt
- Summary and action plan
Managing Difficult Conversations
Aim: Improving confidence at holding awkward/difficult conversation
Target Audience: First line managers or those new to dealing with management issues
Session Outline (1 hour duration)
- Introduction
- Defining difficult conversations: e.g. appraisal, performance, sickness
- Conversation framework
- Using the framework (exercise)
- Applying your learning
- Summary and action plan
Objective Setting
Aim: To enable delegates to write effective, SMART objectives and understand how they align with organisational objectives
Target Audience: Managers and supervisors who manage teams
Session Outline (1 hour duration)
- Introduction
- Developing a common understanding between the manager and team members
- Involving team members in the objective setting process
- Introducing SMART(ER) objectives
- What should we/can we measure?
- Writing objectives (exercise)
- Summary and action plan
Decision Making
Aim: To enable participants to resolve problems and make decision with confidence
Target Audience: First line managers, supervisors and individuals
Session Outline (90 minute duration)
- Introduction
- The problem solving process
- Characteristics of an effective decision
- The stages in the problem solving process
- Tips for making decisions
- Decision making (individual and group activity)
- Summary and action plan
For more information, please call Lesley on +44 (0) 7976 378312 or email through our ‘Contact Us’ page